Welfare Benefits

We provide advice by phone, email and in writing to individuals who have benefit enquiries about their entitlements, mandatory reconsiderations and appeals. This includes all benefits such as:

  • Employment & Support Allowance;
  • Personal Independence Payments;
  • Housing Benefit;
  • Universal Credit; and
  • Attendance Allowance.

Our benefits advisor is always very busy, meaning that casework support and tribunal appearances are not possible.

If you have a benefits query, please call our welfare benefits helpline on 020 7791 9800 and choose option 5.  Alternatively you can email us at benefits@dls.org.uk or complete the contact form which you can find here.

We aim to respond to enquiries within 3-5 days.