The MS Society funds the MS Benefits Advice Service to provide free confidential benefits advice to people affected by MS in England, Wales, Scotland and Northern Ireland.
You can get in touch with our MS benefits adviser by calling the MS Helpline on 0808 800 8000 or emailing msbenefitsadvice@dls.org.uk
The service is very busy and so you may have to leave a message for someone to call you back. We aim to respond within 3 working days.
In the meantime, the following organisations may be able to offer support:
- Scope helpline for disabled people and their families – 0808 800 3333 or email helpline@scope.org.uk
- Citizens Advice: www.citizensadvice.org.uk
- The Brain Charity: www.thebraincharity.org.uk
- Online benefits calculators: www.gov.uk/benefits-calculators
- A local advice service: https://advicelocal.uk
You can find details of the Christmas and New Year opening times for DWP benefit helplines here:
Personal data that you provide will be dealt with in accordance with our privacy policy which can be found here.
PIP resources
- MS Society booklet on claiming PIP
- Factsheet on how to fill in the PIP application form, which goes through each activity in detail.
- Blog – You might be entitled to PIP | MS Society
- Blog – PIP – ‘It’s a hassle, but there are ways to get over the hurdles’ | MS Society
- PIP Masterclass video
DLS is deeply concerned about the cuts to disability benefits announced by the UK Government recently in their Green Paper. If you would like to understand more about what the cuts might mean for you, we have included some useful summaries of the proposed changes here.
We kindly ask that you contact us to arrange an appointment before visiting our office, so we can make sure the right member of our team is available to support you.
If you do attend without an appointment, we will do our best to assist you. However, you may need to wait until a member of staff becomes available, and due to existing appointments and workload, we may not always be able to see you on the same day.